ComLayer
ComLayer is an AI support platform featuring a web widget, knowledge base, unified inbox, and AI agent to assist customer operations.
Open productWhat it does
About ComLayer
ComLayer is an AI-powered customer support platform combining a website widget, help center, inbox, and AI agent. It brings chat and email channels together into single-thread conversations, generating response drafts with source citations for review before sending. The AI agent processes help articles, documents, and website content to answer customer queries exclusively from provided documentation. ComLayer offers GDPR compliance, EU data hosting, and a guarantee that user data will not be used for model training.
- Availability:
- launched
- Access:
- freemium
- Format:
- software
- Platform:
- web
Pricing at launch: Users can get started for free without entering a credit card.
Core capabilities
AI Support Agent
Answers customer inquiries exclusively using knowledge from uploaded documents, help articles, and web crawls, providing source citations for each answer.
Unified Inbox & Response Drafting
Combines chat and email messages into single-thread conversations while generating draft responses complete with citations for team review and editing.
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