DobroDesk
A customer support desk combining a shared inbox, AI replies, web chat, and knowledge management with per-conversation pricing.
Open productWhat it does
About DobroDesk
DobroDesk is a unified support desk solution hosted entirely on Cloudflare infrastructure. It brings together a shared inbox, website live chat, knowledge base, service level agreements, AI controls, and operational analytics into one workspace. Built to replace separate software tools for customer teams, the system charges based on conversation volume rather than per-seat subscriptions. It utilizes approved documentation to handle automated responses while escalating billing, security, privacy, and low-confidence queries directly to human support staff.
- Availability:
- launched
- Access:
- free trial
- Format:
- software
- Platform:
- web
Pricing at launch: Usage-based pricing starts at €13 per month for up to 300 accepted conversations, with no per-seat fees. Available for free through September 30, 2026.
Core capabilities
AI Automated Responses & Risk Escalation
Uses pre-approved sources to answer customer questions and automatically routes billing, privacy, security, and low-confidence tickets to human representatives.
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