Kovax
Automated AI voice agent platform designed for Shopify merchants to handle customer phone support, cart recovery, and sales.
Open productWhat it does
About Kovax
Kovax is an automated support, sales, and AI voice agent platform built specifically for Shopify stores. It answers inbound customer calls 24/7 across more than 20 languages to assist with order tracking, status updates, returns, product inquiries, and upsells. Additionally, Kovax proactively contacts shoppers who abandon their carts to answer hesitations and help finalize purchases, conducts cash-on-delivery order verification calls, and hands off complex interactions to human support teams with full context.
- Availability:
- launched
- Access:
- freemium
- Format:
- software
- Platform:
- plugin
- Platform:
- web
Pricing at launch: Includes a free starting tier for Shopify merchants.
Core capabilities
24/7 Inbound Voice Support
Picks up inbound phone calls around the clock in more than 20 languages to answer product questions, provide order status and tracking, handle returns, and present upsells.
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