Maxdesk
Help desk software built for customer support teams featuring single-view ticket management and flat workspace pricing.
Open productWhat it does
About Maxdesk
Maxdesk is a help desk application built for growing customer support teams. It converts incoming support emails into threaded tickets and provides a single view to manage priorities, assignments, internal notes, and attachments. Teams can set up no-code rules for queue automation and leverage AI agents for sentiment analysis and response drafting.
- Availability:
- unknown
- Access:
- freemium
- Format:
- software
Pricing at launch: Includes a Free plan with unlimited agents and tickets, a Pro plan at $20 per workspace per month, and an AI agent plan at $99 per workspace per month.
Core capabilities
Unified Ticket Management
Consolidates ticket conversations, status updates, priority levels, agent assignments, internal notes, and attachments on one screen.
Email-to-Ticket Conversion
Converts incoming emails sent to workspace support addresses into organized, threaded support tickets automatically.
No-Code Support Automations
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