Omnistra
An AI workforce platform designed to manage end-to-end e-commerce operations, support channels, and order routing.
Open productWhat it does
About Omnistra
Omnistra is an AI workforce platform built in Dhaka to manage e-commerce businesses end-to-end. It deploys multilingual AI agents fluent in Bangla and over 60 languages trained on a brand's custom playbook. The system handles voice and text customer support across Messenger, Instagram, WhatsApp, email, and web chat, integrates with storefronts like Shopify and WooCommerce as well as support stacks like Zendesk, routes orders to couriers based on brand priorities, and provides real-time financial and operational analytics.
- Availability:
- unknown
- Access:
- unknown
- Format:
- software
Core capabilities
Multilingual Omnichannel Agents
Deploys custom voice and messaging agents trained on brand playbooks across Messenger, WhatsApp, Instagram, email, and web chat in Bangla and over 60 languages.
Intelligent Courier Order Routing
Automatically routes customer orders to courier services according to predefined brand priorities.
Real-Time Operational & Financial Analytics
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