Respello
Respello is a draft-first Gmail assistant that drafts customer service replies grounded in uploaded business policies and FAQs.
Open productWhat it does
About Respello
Respello is an AI draft-first Gmail assistant engineered for customer support teams. By integrating natively with Gmail through a secure Google OAuth connection, the system reads incoming emails and automatically drafts replies grounded in company FAQs, uploaded documents, and business policies. Designed for team collaboration, Respello supports shared inboxes with role-based access controls. It operates with a human-in-the-loop design by default, keeping risky email categories held for human review while allowing users to inspect AI draft responses before sending and scale autopilot automation as trust grows.
- Availability:
- launched
- Access:
- free trial
- Format:
- software
Pricing at launch: Offers a 14-day free trial followed by a Base plan at $100 CAD per month, which includes 2 inboxes and up to 3 AI agents per inbox.
Core capabilities
Knowledge-Grounded Email Drafting
Generates customer service email replies derived from uploaded company documentation, FAQs, and business policies.
Draft Approval and Autopilot Controls
Allows team members to inspect and approve AI drafts before sending, with options to scale autopilot automation over time.
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