SupportKeep
SupportKeep provides versioned support hubs and documentation-backed Q&A for digital product creators without complex ticketing.
Open productWhat it does
About SupportKeep
SupportKeep serves as a dedicated support destination for digital product creators who want to assist buyers without establishing full ticketing or chat systems. The platform hosts permanent support pages containing version histories, compatibility details, known issues, and approved buyer answers. By creating isolated contexts for each product release, it prevents outdated support information from bleeding into newer versions. Additionally, SupportKeep answers buyer queries directly from seller-uploaded documentation and explicitly notes when information is undocumented rather than generating unverified guesses.
- Availability:
- launched
- Access:
- freemium
- Format:
- software
Pricing at launch: SupportKeep provides a Free plan that includes 1 live support page and up to 30 buyer questions per month with visible branding and no credit card required.
Core capabilities
Version-Isolated Support Contexts
Establishes separate support environments for individual product versions so that old compatibility records and issues do not leak into new releases.
Verified Documentation Q&A
Answers buyer inquiries strictly using seller-uploaded source documentation rather than fetching answers from general web search.
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