Tactful
Tactful automates B2B sales follow-ups and CRM updates by converting call audio into structured memory and notes.
Open productWhat it does
About Tactful
Tactful is an AI-driven company intelligence and workflow platform designed for B2B sales representatives. It captures sales conversations through in-app recording, file uploads, or automated meeting bots on Google Meet and Zoom. Tactful processes audio transcripts into summaries, diagrams, action items, and CRM-ready notes while building context across conversations via persistent account and person memory.
- Availability:
- unknown
- Access:
- freemium
- Format:
- software
Pricing at launch: Tactful provides a free tier supporting 3 seats and 120 transcribed minutes per period, alongside a Pro tier for $29 per month that includes 5 seats and 2,000 transcribed minutes per period.
Core capabilities
Multimodal Call Capture
Captures conversation audio directly within the application, processes uploaded audio or video files, or dispatches a bot to Google Meet and Zoom sessions.
Transcript Structuring
Converts transcript segments into structured summaries, visual diagrams, action items, and notes formatted for CRM entry.
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