TrueSignal
Shopify-connected post-purchase survey platform turning order data into SKU-level intelligence.
Open productWhat it does
About TrueSignal
TrueSignal is a Shopify-connected post-purchase analytics platform that transforms fulfilled ecommerce orders into short, branded surveys. Designed for Shopify merchants, DTC brands, subscription businesses, and ecommerce agencies, the platform automatically attaches unique survey codes to fulfilled orders. Surveys are customized with the merchant's brand logo, color palette, and social links, allowing customers to respond seamlessly without downloading an app or creating an account. By focusing on structured question types such as ratings, percentages, ranges, and scales, TrueSignal converts post-purchase customer feedback into SKU-level product intelligence, while maintaining store data and survey responses in alignment with GDPR security standards.
- Availability:
- launched
- Access:
- freemium
- Format:
- software
Pricing at launch: TrueSignal offers a free plan with no credit card required.
Core capabilities
Order-Linked Survey Code Automation
Automatically generates and writes unique survey codes back to fulfilled orders when connected to a Shopify store.
Custom Merchant Branding
Displays merchant-specific logos, custom color schemes, and social media links on customer surveys without requiring logins, account creation, or app installations.
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