VennDesk
VennDesk is a unified platform combining real-time customer chat, custom kanban ticketing, and staff time tracking.
Open productWhat it does
About VennDesk
VennDesk is a customer service and operations platform designed to centralize communication and internal time control. It integrates real-time live chat, a customizable kanban ticketing system, and employee time management into one central panel. Website visitors can interact live via a customizable widget, which automatically creates support tickets for off-hours inquiries. In addition to customer-facing support, VennDesk handles internal IT helpdesk tickets with SLA and technician tracking, confidential HR inquiries, multi-organization account switching, and optional AI capabilities powered by user-provided OpenAI or Gemini API keys.
- Availability:
- launched
- Access:
- free trial
- Format:
- software
- Platform:
- web
Pricing at launch: Offers a 14-day free trial and an annual subscription priced at 490€ per year.
Core capabilities
Live Chat Widget & Off-Hours Support
Deploy an embeddable website widget for real-time customer support that automatically converts incoming messages into support tickets outside of working hours.
Keep discovering
Related debuts
Continue with products that solve a similar problem or serve the same kind of maker.
