Voice Chatbot
Udesk Voice Chatbot is an AI-powered cloud contact center product designed for faster customer support and conversations.
Open productWhat it does
About Voice Chatbot
Voice Chatbot by Udesk is a cloud contact center product that unifies customer and agent interactions across phone, email, chat, text, and social media. It combines multilingual speech-enabled IVR, conversational voicebots, and AI chatbots to provide automated self-service while offering smooth transitions to live agents. The platform supports VoIP telephony, Bring Your Own Carrier (BYOC) options, DIY administration, and a user-friendly setup that can be configured without technical expertise.
- Availability:
- unknown
- Access:
- paid
- Format:
- software
Pricing at launch: Paid plans include Call Center+Ticket ($765/year), Live Chat+Ticket ($969/year), and Omnichannel+Ticket ($1118/year).
Core capabilities
Omnichannel Interaction Integration
Integrates customer and support agent interactions across phone, email, chat, text, and social media channels.
Multilingual Voice and AI Bots
Delivers multilingual speech-enabled IVR, conversational voicebots, and AI chatbots for automated support.
Keep discovering
Related debuts
Continue with products that solve a similar problem or serve the same kind of maker.
