Wallu
Wallu is an omni-channel AI support and marketing platform that unifies customer communications and automates routine operational tasks.
Open productWhat it does
About Wallu
Wallu is an omni-channel AI support and marketing suite designed for growing businesses. Its core product, Wallu Assist, aggregates customer messages across platforms including Email, Web, Slack, WhatsApp, Facebook, Instagram, Telegram, and Discord into a centralized workspace. Beyond resolving questions, Wallu performs automated business actions such as retrieving order details, booking meetings, and updating CRM records. For unresolved inquiries, it automatically escalates conversations to human agents with complete context. It also connects directly to Shopify stores for automated customer support and integrates with Meta channels via official APIs.
- Availability:
- launched
- Access:
- free trial
- Format:
- software
- Platform:
- web
Pricing at launch: Wallu Assist Mini plan starts at $3.99 per month on yearly billing with a 7-day free trial, with no per-seat fees or charges per AI resolution.
Core capabilities
Unified Omni-Channel Workspace
Centralizes customer support messages across Email, Web, Slack, WhatsApp, Facebook, Instagram, Telegram, and Discord into a single AI workspace.
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