Wavity
Wavity is an AI-powered platform unifying IT service desk operations, customer support, helpdesk, and workflow tools into a single system.
Open productWhat it does
About Wavity
Wavity is an AI-powered service management platform designed to unify internal IT service management and customer support into a single system. The platform offers a suite of business software tools, including helpdesk, service desk, project management, and workflow management solutions. Powered by AI agents that analyze context and detect patterns, Wavity helps organizations streamline support workflows and resolve issue tickets.
- Availability:
- launched
- Access:
- free trial
- Format:
- software
Pricing at launch: $25 per agent per month, billed annually with a 5-agent minimum.
Core capabilities
Autonomous Ticket Resolution
AI agents analyze incoming tickets, identify underlying context and patterns, and resolve issues autonomously.
Self-Evolving Knowledge Base
Continuously generates and refines knowledge base resources automatically from ticket logs and interaction history.
Sentiment and Urgency Routing
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